Find out clearly what data we collect, why we collect it, and how we keep your personal information completely safe.
Shilong Teer Places the highest importance on your personal privacy. When you register, play games, or use any service on our platform, certain information reaches us. This Privacy Policy clearly sets out what that information is, how it is collected, what purposes it is used for, and how it is kept secure.
Shilong TeerBy using -'s services, you are considered to have agreed to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.
Shilong Teer Two types of information are collected from you — information you provide directly and information collected automatically. Each is explained in detail below.
We use your information only for specific purposes and never for anything beyond what is necessary. The key reasons we use your data are outlined below.
| Purpose | Explanation |
|---|---|
| Account management | For registration verification, login security, and identity confirmation. |
| Payment Processing | To process deposits and withdrawals and maintain accurate financial records. |
| Customer Support | To respond to your questions, complaints, or support requests. |
| Security Assurance | To prevent fraud, money laundering, and unauthorized access. |
| Service Improvement | To analyze user experience and improve the platform. |
| Legal obligations | To meet the requirements of applicable laws and regulatory bodies. |
| Promotions & Bonuses | To send you relevant offers based on your preferences (subject to your consent). |
Shilong Teer Cookies and similar technologies are used to enhance your browsing experience and ensure the platform functions properly. A cookie is a small data file stored on your device.
You can disable all cookies except essential ones from your browser settings. Note that disabling cookies may affect the functionality of certain features.
To protect your information Shilong Teer We use industry-standard security technology. Our security system operates across multiple layers to prevent any unauthorized access to your information.
Shilong TeerAs a - user, you have important rights over your personal data. We respect and uphold those rights.
We retain your information only for as long as needed. Retention periods vary depending on the type of data.
| Types of Data | Retention Period | Reason |
|---|---|---|
| Account information | For the lifetime of the account + 5 years | Legal obligations |
| Transaction Records | 7 Years | Financial regulatory requirements |
| KYC documents | 5 years after account closure | AML compliance |
| Support Conversations | 3 Years | Quality Assurance & Dispute Resolution |
| Log Files & Session Data | 90 Days | Security Monitoring |
| Marketing Preferences | Until Consent Is Withdrawn | Based on your preferences |
Once the applicable retention period expires, your data is securely deleted or anonymized so it can no longer be identified.
Shilong Teer-'s services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
This privacy policy may be updated as our services or legal requirements change over time. We will notify you in advance of any significant changes.
For any questions, complaints, or requests regarding the Privacy Policy, please contact our dedicated Privacy Team.
Our customer support team is available 24/7, 7 days a week. Reach us directly through the platform's live chat or support section.
We typically respond to all privacy-related requests within 7 business days. Complex cases may take up to 30 days.
The core pillars of our Privacy Policy
We explain how your data is used in plain, straightforward language — no hidden clauses or complex legal jargon.
Every transaction and piece of data is protected to the highest standard through SSL/TLS encryption and multi-layer security.
Shilong Teer never sells your personal information to advertisers or third parties. Your data belongs to you.
From Account Settings, you can update, download, or request deletion of your information at any time.
Our data protection measures are regularly reviewed by independent third-party security experts.
You are promptly notified of any security issues or policy changes so you always stay up to date.
Your privacy is our priority. Enjoy the best gaming experience in a fully secure environment.
18+ only. Please gamble responsibly.