Privacy Policy

Shilong Teer's Privacy Policy
Your information is safe with us

Find out clearly what data we collect, why we collect it, and how we keep your personal information completely safe.

Last Updated: January 2026

1. Introduction

Shilong Teer Places the highest importance on your personal privacy. When you register, play games, or use any service on our platform, certain information reaches us. This Privacy Policy clearly sets out what that information is, how it is collected, what purposes it is used for, and how it is kept secure.

Shilong TeerBy using -'s services, you are considered to have agreed to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.

This Privacy Policy applies only to shilongteer.net Applies to the website and app. Third-party sites or services are governed by their own respective policies.

2. What Information We Collect

Shilong Teer Two types of information are collected from you — information you provide directly and information collected automatically. Each is explained in detail below.

Directly Provided Information
  • At registration: full name, date of birth, mobile number, and email address.
  • For identity verification: National ID (NID) or passport details.
  • Payment details: bKash or Nagad number (for transaction processing).
  • Information you provide when submitting a support ticket or reaching out to us.
Automatically Collected Information
  • IP address, browser type and version, operating system.
  • Time spent on the platform, pages visited, and games played.
  • Device ID and mobile network information (for app users).
  • Information collected from cookies and similar tracking technologies.
Shilong Teer Never collects your bank account password, card number, or mobile banking PIN. If you are ever asked for such information, contact support immediately.

3. How Your Information Is Used

We use your information only for specific purposes and never for anything beyond what is necessary. The key reasons we use your data are outlined below.

Purpose Explanation
Account management For registration verification, login security, and identity confirmation.
Payment Processing To process deposits and withdrawals and maintain accurate financial records.
Customer Support To respond to your questions, complaints, or support requests.
Security Assurance To prevent fraud, money laundering, and unauthorized access.
Service Improvement To analyze user experience and improve the platform.
Legal obligations To meet the requirements of applicable laws and regulatory bodies.
Promotions & Bonuses To send you relevant offers based on your preferences (subject to your consent).

4. Information Sharing Policy

Shilong Teer Your personal information is never sold to third parties for commercial purposes. However, limited information may need to be shared in certain specific circumstances.

  • Payment Providers: bKash, Nagad, and other approved payment gateways receive only the information necessary to process transactions.
  • Identity Verification Services: Trusted third-party providers are used to complete the KYC (Know Your Customer) verification process.
  • Law enforcement agencies: Disclosure of information may be required under a valid legal order or regulatory directive.
  • Security Experts: Specialist agencies may be engaged to assist with fraud investigations and cybersecurity.
  • Business Succession: In the event of a company merger or acquisition, your data may be transferred to the new owner, but the protections under this policy will remain in place.
All our third-party partners operate under strict confidentiality agreements and are permitted to use data only for the specified purpose.

5. Cookies & Tracking Technologies

Shilong Teer Cookies and similar technologies are used to enhance your browsing experience and ensure the platform functions properly. A cookie is a small data file stored on your device.

Cookie type
  • Essential cookies: Required for core platform functionality — login sessions, security tokens, and similar. These cannot be disabled.
  • Performance Cookies: Collects data on which pages are viewed most and page load times to help optimize the site.
  • Functional Cookies: Used to remember your preferred language, theme, and other settings.
  • Analytics cookies: Helps analyze user behavior to improve the platform.

You can disable all cookies except essential ones from your browser settings. Note that disabling cookies may affect the functionality of certain features.

6. Security Measures

To protect your information Shilong Teer We use industry-standard security technology. Our security system operates across multiple layers to prevent any unauthorized access to your information.

  • All Data Transmissions 256-bit SSL/TLS encryptionSecured by -.
  • Passwords are never stored in plain text; strong hashing algorithms are used at all times.
  • All sensitive data stored on our servers is kept in an encrypted state.
  • Regular security audits and penetration testing are conducted.
  • If a suspicious login is detected, the account is automatically locked and the user is notified.
  • 24/7 physical security and access control are maintained at all data centers.
Use a strong password to keep your account secure and never share it with anyone. Shilong TeerNo - staff member will ever ask for your password.

7. Your Rights

Shilong TeerAs a - user, you have important rights over your personal data. We respect and uphold those rights.

Right to Access Your Data
  • You can ask to know what information we hold about you.
  • You can request a copy of your data.
  • You will receive a response within 30 business days.
Right to Correct Your Data
  • You may request corrections to any inaccurate or incomplete information.
  • Can be updated directly from Account Settings.
  • Requests can also be made through Support.
Right to Delete Your Data
  • You can request data deletion when closing your account.
  • Certain information is required by law to be retained for a specified period.
  • A written request must be submitted to the Support Team.
Right to Object to Processing
  • You may opt out of marketing communications at any time.
  • You may object to profiling or automated decision-making.
  • Consent for specific uses may be withdrawn at any time.

8. Data Retention Period

We retain your information only for as long as needed. Retention periods vary depending on the type of data.

Types of Data Retention Period Reason
Account information For the lifetime of the account + 5 years Legal obligations
Transaction Records 7 Years Financial regulatory requirements
KYC documents 5 years after account closure AML compliance
Support Conversations 3 Years Quality Assurance & Dispute Resolution
Log Files & Session Data 90 Days Security Monitoring
Marketing Preferences Until Consent Is Withdrawn Based on your preferences

Once the applicable retention period expires, your data is securely deleted or anonymized so it can no longer be identified.

9. Minor Protection

Shilong Teer-'s services are strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at registration, and users under 18 are not permitted to create an account.
  • Any account suspected of being created by a minor is immediately suspended and all associated data is deleted.
  • Parents or guardians can contact our support team with any concerns about their child's data.
To keep minors away from gambling, our Responsible Play Detailed guidelines are available on the page.

10. Policy Changes

This privacy policy may be updated as our services or legal requirements change over time. We will notify you in advance of any significant changes.

  • Any significant changes to the policy will be communicated via your registered email or app notification.
  • The "Last Updated" date will always be displayed at the top of the page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you have the right to close your account.

11. Contact

For any questions, complaints, or requests regarding the Privacy Policy, please contact our dedicated Privacy Team.

Support Team

Our customer support team is available 24/7, 7 days a week. Reach us directly through the platform's live chat or support section.

Email communications

For specific privacy-related requests, email us at:

[email protected]

We typically respond to all privacy-related requests within 7 business days. Complex cases may take up to 30 days.

Why Shilong TeerIs your information secure at -?

The core pillars of our Privacy Policy

Full Transparency

We explain how your data is used in plain, straightforward language — no hidden clauses or complex legal jargon.

Encrypted protection

Every transaction and piece of data is protected to the highest standard through SSL/TLS encryption and multi-layer security.

No Data Selling

Shilong Teer never sells your personal information to advertisers or third parties. Your data belongs to you.

Your control

From Account Settings, you can update, download, or request deletion of your information at any time.

Regular Audits

Our data protection measures are regularly reviewed by independent third-party security experts.

Instant Notifications

You are promptly notified of any security issues or policy changes so you always stay up to date.

Secure Platform

Today Shilong TeerJoin -
Play Safely

Your privacy is our priority. Enjoy the best gaming experience in a fully secure environment.

18+ only. Please gamble responsibly.

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